Articles

Identifying the Business Goal for Performance Improvement

This article details the benefits of identifying a clear, measurable business goal before proceeding with performance improvement initiatives. It also offers best practices for identifying the business goal.

Read
Articles

What is a Training Needs Assessment?

The training needs assessment, also referred to as "needs analysis" or "front-end analysis," is a process used by organizations to identify their human performance needs. A performance consultant typically conducts a needs assessment for an organization when...

Read
Articles

What is Performance Consulting?

Performance consulting is an approach to helping companies optimize the performance of their employees. It emphasizes achieving clearly identified business goals and producing a demonstrable return-on-investment. To produce this return-on-investment...

Read
Articles

The Ethics of Designing Training

Do instructional designers have a code of ethics? Should they? In this article, I explore the ethics of pushing training at non-training problems, and I discuss the best path towards ethical professionalism.

Read